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  • Susie Csorsz Brown

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Updated: Jan 20, 2022

"I’ve learned that people will forget what you said, people will forget what you did, but they will never forget how you made them feel.” ~ Maya Angelou


We are, after all, creatures of habit, right? What you do, then do again, then do again ... becomes a habit. Why not deliberately set out to do actions, say words, be intentional about your interactions and engagements. Connect and communicate, don't just say words. Don't wait for a thank you or a sign of appreciation. Know that being intentional with your interaction makes a difference, and knowing that is enough.


Humans are emotional creatures; we remember the impact of the action. We remember how we feel when it happens and how we feel when we respond. Take the time to be respectful of others' opinions and feelings; be courteous and honor what they have to say by really listening (and not just waiting for an opportunity to have your say, too); be humble, and know that you are not always right; laugh a little, and bring laughter to others, as well; and be genuinely encouraging.


Think about what you say, and try to give others positive feelings through your words and actions. Do your best each and everyday to be mindful of what you can do to make those around you feel great. The more you make people feel good, usually the more they'll try to make you feel good... win win!

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